Refund & Cancellation Policy
At Make Me IT Expert, our goal is to provide high-quality, practical IT training that delivers real value. We believe in transparency and customer satisfaction. This Refund Policy explains how refunds and cancellations are handled for our courses and services.
Course Enrollment & Payment
By enrolling in any course, program, or training provided by Make Me IT Expert, you agree to our Terms, Conditions, and this Refund Policy.
Payments can be made online, via UPI, bank transfer, or any method approved on our website or by our team.
Refund Eligibility
Refunds may be considered only under the following conditions:
✔ If the student has not attended any live session and has not accessed course materials.
✔ If the course has not started and the student cancels within 3 days of enrollment.
✔ If a duplicate payment was made due to a technical error.
Non-Refundable Situations
Refunds will NOT be provided in the following cases:
✖ After accessing recordings, study materials, labs, or live classes
✖ If the student misses classes, sessions, or assignments
✖ If the student is unable to continue due to personal reasons
✖ If the student enrolled during a discount, offer, or special promotion
✖ If the course is partially completed
Batch Rescheduling / Course Transfer
Instead of a refund, students may request:
✔ Change of batch (subject to seat availability)
✔ Transfer to a different course by paying any applicable difference in fees
✔ Pause and resume learning later (for eligible programs)
We try our best to provide flexible learning options to help students continue training.
Corporate Training Refunds
Payments for corporate training, group enrollments, or customized programs are non-refundable, as resources and trainers are allocated in advance.
Refund Processing Time
If a refund is approved:
- It will be processed within 7–14 working days
- The refund will be sent to the same payment method used during purchase
How to Request a Refund
To apply for a refund (if applicable), email us at:
📧 Kashif@makemeitexpert.com
Include:
- Your full name
- Course name
- Payment receipt or transaction ID
- Reason for refund request
Contact Us
For questions related to refunds, payments, or batch changes, you can reach us anytime:
📧 Email: Kashif@makemeitexpert.com
📞 Phone / WhatsApp: (+91 98923 54331)
🌐 Website: www.makemeitexpert.com
We are committed to helping every learner succeed. If you are facing any issues, reach out to us — our team will try to resolve it and provide the best possible support.
